Privacy Policy

    Last updated: [27 02 2026]

    1. Introduction

    Kairos ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

    2. Information We Collect

    We may collect and process the following personal data:

    • Identity Data: Name, job title, company name
    • Contact Data: Email address, telephone number
    • Technical Data: IP address, browser type, time zone, operating system
    • Usage Data: Information about how you use our website and services
    • Marketing Data: Your preferences for receiving communications from us

    3. How We Collect Your Data

    We collect personal data through:

    • Direct interactions: When you fill in forms, download resources, or contact us
    • Automated technologies: Cookies and similar tracking technologies
    • Third parties: Analytics providers such as Google Analytics

    4. Legal Basis for Processing

    Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on:

    • Consent: Where you have given clear consent for us to process your data for marketing purposes
    • Contract: Where processing is necessary to perform a contract with you
    • Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
    • Legal obligation: Where we need to comply with a legal requirement

    5. How We Use Your Data

    We use your personal data to:

    • Provide you with resources you have requested (e.g., guides, whitepapers)
    • Send you marketing communications where you have consented
    • Respond to your enquiries and provide customer support
    • Improve our website and services
    • Comply with legal and regulatory obligations

    6. Data Sharing

    We may share your personal data with:

    • Service providers: Third parties who provide IT, hosting, and marketing services
    • Professional advisers: Lawyers, accountants, and consultants
    • Regulators: Where required by law

    We do not sell your personal data to third parties.

    7. Data Retention

    We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements.

    8. Your Rights

    Under UK GDPR, you have the following rights:

    • Right of access: Request a copy of your personal data
    • Right to rectification: Request correction of inaccurate data
    • Right to erasure: Request deletion of your personal data
    • Right to restrict processing: Request limitation of processing
    • Right to data portability: Request transfer of your data
    • Right to object: Object to processing based on legitimate interests
    • Right to withdraw consent: Withdraw consent at any time for marketing

    9. Marketing Communications

    We will only send you marketing communications where you have provided your explicit consent. You can opt out at any time by:

    • Clicking the "unsubscribe" link in any marketing email
    • Contacting us directly

    10. Cookies

    Our website uses cookies to distinguish you from other users and improve your experience. For detailed information about the cookies we use, please see our Cookie Policy.

    11. Data Security

    We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

    12. Complaints

    If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

    https://ico.org.uk/make-a-complaint/

    13. Changes to This Policy

    We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.